Voluntary Cancellation

Cancellation of a registration must be advised via email to the Congress Office. Verbal changes or cancellations cannot be accepted. 

Should you decide to cancel your registration, the following refunds will apply from the date of receipt of notification:  

Dates information
On or before Friday 26 July 2024 100% refund less an administration fee of $110 including GST
On or before Monday 26 August 2024 75% refund less an administration fee of $110 including GST
On or before Thursday 26 September 2024 50% refund less an administration fee of $110 including GST
After Thursday 26 September 2024 No refund available although registration may be transferred to another individual

Refunds will be returned by the same payment method as the original receipt of funds. 

No refund will be made after Thursday 26 September 2024, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly. 

Please note no refund or discount will be made if a function or event inclusive within the registration fee is not taken up, or if you subsequently cancel your participation in that function or event.

Optional social event tickets may be cancelled on or before Thursday 26 September 2024 and will be refunded in full by the same payment method as the original receipt of funds. After Thursday 26 September 2024 no refunds will be made, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly.

If accommodation has been secured through the Congress website, please refer to the individual cancellation terms and conditions for each individual hotel. 

In the case of extenuating circumstances, a refund outside of these terms and conditions may be considered by, and at the discretion of, the Royal Australian and New Zealand College of Psychiatrists (RANZCP) upon application.

The RANZCP may cancel or postpone the Congress due to circumstances beyond its reasonable control, including but not limited to Acts of God, terrorism, war, strikes or industrial action, fire, explosion, inevitable accident, breakdown of property, changes in law, or pandemics or global health crises.  Due to the nature of the event, it may be reasonable to postpone the event to a later year and/or to change the location of the Congress. 

In the event the Congress is not able to proceed as planned, and is moved to a virtual format, your registration will be transferred to a virtual registration. If you choose not to attend the virtual Congress, the RANZCP will not be required to refund any part of the Congress registration fee.

In the event of postponement of the Congress, if, when requested, you advise that you are willing to attend the rescheduled Congress, the RANZCP will transfer the registration and guarantee the same conditions and equivalent registration entitlements (subject to reasonable modification and availability) at the rescheduled event.  If, at a later date, you then choose not to attend the rescheduled Congress, the RANZCP will not be required to refund any part of the Congress registration fee. 

In the event of a full cancellation of the Congress by the RANZCP, you will be entitled to a full refund of the amount of the Congress registration fee received.

The maximum liability of the RANZCP under these Terms and Conditions is limited to a refund of the Congress registration fee with no additional liability for travel costs, hotel costs, or any other associated costs. 

For accommodation cancellation policies, please refer to the individual hotel policies noted on the website. Any amendments to original hotel bookings must be forwarded via email to the Congress Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes advised to them directly.

All participants at the Congress will be required to comply with any Health and Safety Guidelines and protocols in place with the venues and the Congress which will be aligned and compliant with all relevant Commonwealth and state government health advice. By registering for this event, the RANZCP reserves the right to provide your contact details to authorities for the purposes of contact tracing and any other relevant government requirements. Details of any relevant protocols and requirements will be communicated to delegates who will be bound by these requirements.

If, on medical grounds, you are unable to attend the Congress, you must cancel your attendance in writing by email to Congress Office. A virtual registration (if available) may be offered, with any difference in price refunded. A full refund may be provided at the discretion of INA2024; however, you may be asked to provide additional details.

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Congress Office accept no responsibility for any loss in this regard. 

All Congress registration fees and additional ticket rates are quoted in Australian Dollars. GST at 10% is included.

By registering, participants acknowledge and consent that during their attendance at the INA 2024 Congress their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the INA 2024 Congress which may be distributed or published at the discretion of the organisers of the INA 2024 Congress.  If you do not wish to be recorded, you are required to formally advise the Congress Office in advance by email. 

If you interact with WALDRONSMITH Management as a client, member or Congress participant, personal information about you will be held for the primary purpose of supplying you with information related to membership, Congress and events. We gather and process your personal information in accordance with our privacy statement, in compliance with the Australian Privacy Act and European General Data Protection Regulation (GDPR). We comply with these legislations and are committed to protecting the right of the individual to the privacy of their information. By registering for this event the RANZCP and WALDRONSMITH Management reserves the right to provide your contact details to Authorities for the purposes of contact tracing and any relevant Government requirements. Click here for further information on the privacy statement.

If you have any specific questions, please do not hesitate to contact the Congress Office:


119 Buckhurst Street
South Melbourne VIC 3205 Australia
P: +61 3 9645 6311
E: ina2024@wsm.com.au


WALDRONSMITH Management
119 Buckhurst Street
South Melbourne VIC 3205 Australia
T +61 3 9645 6311